Total Customer Service and Care from John Farry & Co.
We make it an important part of our overall service to ensure that our clients understand exactly how our fees are calculated and the work that has been undertaken. In many cases, fixed fees are agreed upfront. There are no unexpected bills!
Keeping in regular contact with our clients greatly enhances a good working relationship. It allows for a better understanding of our client’s business and therefore helps our clients to receive better value for money. We are very interested in our client’s business and are keen to instigate planning meetings as well as responding to clients seeking advice.
Meeting Deadlines and Responding Quickly
We appreciate that our clients expect a prompt response to their queries and completing their business deals. We fgive a commitment to all our clients that alla spects of the work we do is completed quickly and compitently. We encourage our clients to agree deadlines for both themselves and us. This not only helps to speed the work up but also keeps the cost down.